Shipping policy

Shipping Policy

At EAVELO, we are committed to providing you with the best shopping experience. Below is our shipping policy, which outlines everything you need to know about how your order will be processed and delivered.

Processing Time

  • All orders are processed within 2–5 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Time

  • Shipping times vary depending on your location and the items ordered. Typically, most orders are delivered within 7–15 business days.

  • International shipping may take longer, depending on the destination.

Shipping Costs

  • We offer free shipping on all orders. No hidden fees or additional charges at checkout.

Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.

  • Please note that tracking information may take 24–48 hours to update once the order has been shipped.

Shipping Carriers

  • We partner with trusted carriers such as [Carrier Names like USPS, DHL, FedEx, etc.] to ensure the safe delivery of your package.

International Shipping

  • We do offer international shipping to most countries. However, please note that international shipping may take longer due to customs processes.

  • Additional customs duties or taxes may apply depending on your country’s regulations, and these are the responsibility of the customer.

Address Issues

  • Please double-check your shipping address before completing your order. We are not responsible for lost packages or delays caused by incorrect addresses.

  • If there is an issue with your address, please contact us as soon as possible at [Your Contact Email], and we will do our best to correct it before your order is shipped.

Lost or Damaged Items

  • If your item is lost or damaged during shipping, please contact us immediately. We will work with the carrier to investigate the issue and ensure that you receive your order in perfect condition.

  • We will send you a replacement or issue a refund, depending on the circumstances and the investigation results.

Returns & Exchanges

  • Please see our [Returns & Exchanges Policy] for detailed information on how returns and exchanges are handled.